|
|
Answer California offers a variety of
services that enable your business to
increase productivity and improve
customer response, satisfaction, and
retention.
|
 |
“...even though I thought I had a service glitch, which I must admit was questionable, your staff flew into action and made me feel reassured. And my concerns were addressed ASAP...I only know your staff didn't "bat an eye" at listening to my concerns and implementing a plan to address my issues.” – Peter B. Daly
“...Every client I've talked to who left a message during that time complimented me on my kind and expert "front office"...I absolutely could not run my business with out them.” – Katherine Clifton, Attorney-at-Law
“You guys really do a great job and are very proactive all around. You're a great service” – Ed, Ticor
|
|
 |
 |
 For professionals serious about business, Answer California provides the highest quality of live telephone answering services. Our team of friendly, professional operators will handle all of your incoming calls, or calls during select times of day, to free you up to handle the day-to-day operations that keep you in business.
Answer California can answer your incoming calls using pre-arranged scripting, and can link "live" calls to appropriate business professionals that you designate. Providing instant email messages of incoming calls; your business doesn’t have to stop, simply because you’re not available.
Answer California is perfect for attorneys, physicians, massage therapists, surgeons, clinical therapists, as well as small and new business owners. Don’t lose another customer because of a lost or mishandled call. Let Answer California keep you connected with your clients, without being on-call 24-7.
All customer calls are recorded, to ensure accuracy and content of calls for your business. And, if your business requires records of calls, Answer California can provide reports as an added service. Reports include operator time, date/time stamp, and CallerID (if available).
Packages start at:
$59.99
|
|
Voice choice is another great option that combines our incredible voicemail with the ability to reach a live operator. They can leave you a message but if they have an emergency situation, they can get to a live operator which will handle the call in a professional manner. Emergencies can be immediately dispatched to a cell phone, pager, office/home phone or any device of your choice and our dispatch center will try to reach those devices at any interval you choose. For example, every five minutes or every five hours, it is your choice.
Pricing starts at:
$39.99
|
| |
Voice Mail is essentially a Virtual Receptionist, callers will be handled differently depending on the configuration you have requested. 24/7 callers can listen to a pre-recorded information and have the option to leave a message, receive fax documents, be transferred to you, leave you a message, have you paged or interact with your virtual receptionist in some other fashion. Your calls are always answered on the first ring and your callers are never placed on hold. We can do live call forwarding: "Press 1 for sales or 2 for billing". We can have these calls connect to your office phone or cell phone. We can also notify you that you have a message waiting by calling you, emailing you or paging you. Please call and we can go over all of the available features we have available.
Pricing starts at:
$19.99/per month
|
| |
Order Taking services allow our operators to process orders for your company. We can act as your primary order takers or as an overflow service for your existing call center. We can only work with companies that work with a Web based order taking system that we can connect to via the Internet. Typically we work with a system where it is not require our operators to login each time. This would be ideal situation but we can discuss other options and see if we can meet your company's needs.
Call for pricing
|
| |
|
| |
|
